We collect the following types of information about you:
Information you provide us directly:
We ask for certain information such as your name, business name, address, phone number and e-mail address when you complete an enquiry form, or if you correspond with us. We may also retain any messages you send. We use this information to reply to your enquiry with a view to starting, or continuing our business relationship with you and your company. We will never share this information with a third party
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our websites through a third-party connection or log-in, for example, through Facebook Connect, that third party may pass certain information about your use of its service to us This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to us. You may also unlink your third party account from our website by adjusting your settings on the third party service.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the website. When you use our website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information:
When you use the website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. The information allows for more accurate reporting and improvement of the working of the website.
When you access our website by, or through, a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use our website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the website. Some features of the website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the website. Some features of the website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We will not use the information for any other commercial or marketing communications other than the direct purpose of your communication to us and any business relationship that may progress from this communication
Use of certain service type information we collect about you:
Sharing of Your Information
We will not rent or sell your information into third parties outside the company and its group companies (including subsidiaries)
What happens in the event of a change of control:
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the website may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
Instances where we are required to share your information:
Sharing certain service type information we collect about you:
We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.”
To enhance your user experience or help us improve and measure our effectiveness, we may embed code from third parties on our website. Examples of such parties may include Facebook, Twitter, Google, YouTube and others. These third parties may collect information about you including IP address, cookies in ways we do not control.
How We Store and Protect Your Information
Storage and Processing:
Your information collected through the website may be stored and processed in the United Kingdom in line with the Data Protection Acts 1984, 1998, General Data Protection Regulation 2018 and other applicable laws
Keeping your information safe:
We care about the security of your information, and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the website. We take reasonable steps to protect your privacy and security. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the website may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to our website, such as social networks. We are not responsible for the functionality or security measures of any third party.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices about Your Information
You control the information that you provide and any settings relating to your interaction with our website:
Opting out of collection of your information:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents us from tracking your browser’s activities in relation to the company. However, doing so may disable some of the features available through the website. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at firstname.lastname@example.org .
How long we keep your information:
The information that we receive is only kept while we have an ongoing business relationship with you. We cleanse our sales records on a monthly basis with a yearly global review when further information will be deleted as appropriate
The company does not knowingly collect or solicit any information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible.
Links to Other Websites and Services